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Shipping & Delivery
Please note: Students at our partner schools may have international shipping options which will be available during checkout. We only ship within the United States and Puerto Rico for non-partner institutions.
WHEN ARE ORDERS SHIPPED?All orders are processed and shipped during normal business hours Monday-Friday, from 9 a.m. to 5 p.m., excluding holidays. Estimated ship times are listed below.
|Order Date||Ships in 1-2 business Days||Ships in 2-5 business days|
|Monday||Tuesday or Wednesday||Wednesday through Friday|
|Wednesday||Thursday or Friday||Friday through the following Wednesday|
|Friday - Sunday||Monday or Tuesday||Following Tuesday through Friday|
HOW MUCH IS SHIPPING?Retail orders: We offer a variety of shipping options, which vary in price. Estimated shipping costs can be calculated upon checkout.
HOW MANY PACKAGES WILL I RECEIVE?In our efforts to provide you with the best possible service, we might find it necessary to deliver your order in more than one package.
WHEN WILL I RECEIVE A TRACKING NUMBER FOR MY ORDER?In some cases, you will receive a tracking number as soon as your order is shipped. Please note that Economy Shipping service may only provide a "Delivery Confirmation" number, with limited tracking information, and that tracking will not be available for all orders.
HOW CAN I CHECK THE STATUS OF MY ORDER?If you experience any difficulty checking your order status on our web site, or if you think there is a mistake in the status, please send an email, and we will look into the problem.
WILL I NEED TO SIGN FOR MY ORDER WHEN IT IS DELIVERED?No signature is required for Economy Shipping. The shipper will generally leave your shipment in front of your door or with a mail clerk at your residence hall or apartment building. Standard Ground shipments may require a signature, and all Air shipments (2nd Day and Next Day) require a signature for delivery.